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6 Methods to Fix 'This Video File Cannot Be Played Error Code 102630'

Ever faced the irritating "This Video File Cannot Be Played Error Code 102630" message while trying to watch an online video? It's a frustratingly common issue.

This glitch can certainly spoil the joy of streaming. But fear not! In this post, we'll explain what this error code 102630 is all about, when it tends to rear its head, and most importantly, how you can fix it.

What Is Error Code 102630?

Error Code 102630 is a typical problem encountered while trying to play a video online. It essentially means there's an issue preventing the video file from playing as expected. This error can crop up on different platforms and web browsers, disrupting your smooth streaming experience.

Understanding why error code 102630 happens is vital for fixing the issue properly. So, let's talk about some typical reasons behind error code 102630.

error code 102630

What Causes the Error Code 102630?

Here are common reasons you might encounter error code 102630:

  • Network Issues: If your network connection is slow or unstable, it can trigger this error.
  • Corrupt Video File: The video you're trying to play could be damaged or corrupted.
  • Browser Data: Accumulated data like cookies and cache in your browser might be causing conflicts during playback.
  • Outdated Software: Using outdated browsers or media players may not support the video, resulting in this error.
  • Unsupported Video Format: The video format may not be compatible with the player or browser you're using, leading to the error.
  • Ad Blockers or VPNs: Sometimes, ad blockers or VPN settings can interfere with video streaming and cause this error.

No matter what causes the error on your computer, we're here to guide you through some easy steps to get it sorted.

Fix: This Video File Cannot Be Played (Error Code: 102630)

#1. Check the Internet Connection

One of the common reasons you might encounter error 102630 while attempting to play a video online is a weak internet connection. If there's not enough bandwidth, network congestion, or a feeble internet signal, it may cause interruptions or delays during video streaming, resulting in playback errors.

To address this, it's important to check and optimize the internet connection.

  • Start by using an online tool to test your internet speed, such as SpeedTest. This will help identify if your internet is causing the problem.
  • Another effective solution is to switch and connect to a different network. Often, this resolves Error 102630, providing a smoother streaming experience.
  • If you notice a problem with your internet, give your router a reboot or reset the internet connection.

By following these steps, you can troubleshoot and potentially fix the error for better video playback.

#2. Update the Browser

Using an outdated browser can also trigger errors while playing a local video file. It's essential to check for updates regularly and ensure your browser is up to date. Here's how you can update your browser:

  • Start by hitting those three dots up in the top right corner of your browser.
  • Head over to Settings > General.
  • Find the Check for Update option and hit it! Let your browser download any new updates it can find.
  • Once it's all updated, close and open the browser again. Now, enjoy that video hassle-free!

update browser

#3. Clear Your Browser's Cache and Cookies

As mentioned earlier, not clearing your browser's Cache and Cookies can trigger Error Code 102630. Here are the simple steps:

To clear cache and cookies in Chrome:

  • Launch Chrome and find the three-dot menu in the top-right corner.
  • From there, go to More tools > Clear browsing data.
  • Choose the time range and check "Cookies and other site data" as well as "Cached images and files".
  • Click Clear data to effectively clear out the cache and cookies.

clear chrome cache

To clear cache and cookies in Firefox:

  • Open Firefox and locate the three-line menu in the top-left corner.
  • Navigate to Options > Privacy & Security. Click on Clear Data under the option of Cookies and Site Data. Make sure to tick the boxes for "Cookies" and "Cached Web Content".
  • Finally, click Clear to remove the cache and cookies.

clear firefox cache

For Microsoft Edge:

  • To start, open Microsoft Edge and find the three-dot menu at the top-right corner.
  • Next, click on "Settings" and then select "Privacy, search, and services".
  • Select "Choose what to clear" under "Clear browsing data", and check the boxes for "Cookies and other site data" and "Cached images and files". Finally, click "Clear" to complete the process.

clear edge cache

This will clear the cache and cookies in Microsoft Edge.

#4. Turn off Third-Party Browser Add-ons

Browser extensions can enhance your online experience but sometimes cause issues. Here's how to disable them in different browsers:

  • Google Chrome: Go to the Chrome menu, click on Extensions, and turn off the toggles for all extensions.
  • Microsoft Edge: Navigate to the Edge menu, select Extensions, and turn off all extensions.
  • Mozilla Firefox: Click on the Firefox menu, choose Add-ons and themes, and turn off all extensions.
  • Apple Safari: Click on Safari, go to Settings in the menu bar, switch to the Extensions tab, and uncheck the boxes next to all extensions.

#5. Disable Hardware Acceleration

Hardware Acceleration is a feature that uses your computer's GPU to speed up your browser. However, sometimes it can cause display issues. It's best to turn it off to maintain a smooth display. Here's how:

  • Open your browser and go to settings (we'll use Google Chrome as an example).
  • Click on the three dots in the top right corner.
  • Go to Settings > System and disable the "Use hardware acceleration when available" option.

disable hardware acceleration

#6. Update Video Card Drivers

If you face the error and disable hardware acceleration resolves it, but at the expense of poor video performance, consider checking for newer updates for your graphics card to fix the issue.

For PC users, you can simply go to the website of your graphics card manufacturer—such as NVIDIA, AMD, Intel, etc.—and download and install the most recent video card drivers. Optionally, you can also check Windows Update for any supplementary updates related to video hardware. To do this, right-click the Start button and navigate to Settings > Windows Update.

If you're using a Mac, updating the system software should automatically update the video drivers. Access the System Settings app and choose General > Software Update.


Dealing with error code 102630 can significantly impact your video streaming experience. The good news is, there are several effective ways to tackle this problem. Whether it's updating your browser, turning off VPNs or browser extensions, or updating your video card drivers, one of these approaches is likely to resolve the issue. If all else fails, consider switching to a different browser or reaching out to the site for assistance.

Carol J. Lee
Oct 15,2023 20:13:28 Post By Carol J. Lee to ClipDown Blog Center

Carol is a technical blogger with rich experience in writing video tips and tutorials. She has over 7-year experience in video and multimedia.

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