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Refund Policy

The top priority at ClipDown is customer's satisfaction. As a result, all products that we offer are available for you to try-before-you-buy, allowing you to gain full experience of how our products work before making the purchase. We recommend that you make use of this very beneficial free trial offering before buying a product.

If you contact us with any question or suggestion, we guarantee that you will get a response from our qualified technical support team within 48 hours. Our technical team will also take the time to fix any errors that you have reported to further enhance user experience.

If you are not satisfied with any of our products, you can request a refund. ClipDown offers a 30-day money back guarantee on all products, provided you meet the refund criteria outlined in this policy. Please read this Refund Policy very carefully before submitting a refund request.

Acceptable Refund Cases

Non-Refundable Cases

If you do not agree with any of the reasons we have outlined above, you can apply to your bank to request a chargeback.

How to Request a Refund

If you are eligible for a refund request and your reasons are valid, please send us an email at support@clipdown.org and we can guarantee that your request will be processed within 48 hours.

But note that we can only accept refund requests for products that you purchase directly from our online store. Any products that you purchase from third-party resellers will be subject to those stores’ refund policies.

Once your request has been accepted and a refund is issued, it will appear in your credit card statement within 7-10 business days. You will also immediately stop using the product and destroy any copies of the software that you no longer have a valid license for. We fully reserve the right to disable product keys and serial numbers for any refunded products.

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