At ClipDown we are committed to respecting and safeguarding the privacy of any personal information that we gather. This Privacy Policy outlines the type of data we collect, why we collect the data and what we do with it.

This Policy covers personal information that is collected on the ClipDown website or when a user interacts with ClipDown products and services. We process the data we collect under the applicable data protection laws and exclusively on the basis of General Data Protection Regulation ("GDPR").

The Personal Data We Collect

You may be requested to provide your personal information when placing an order or contacting customer support on our website. The type of information we normally request include your full name, email address, mailing address, phone number, credit card number and credit card expiration date. All these information are not only required to complete the transaction, but also allow us to easily follow up with support and answers to your queries.

We reserve the right to share this information with trusted third parties who adheer to our commitment to protect your personal information. We may also be obliged to provide this personal information to law enforcement or other government agencies when a request complies with applicable laws or responds to valid legal procedures. 

How We Use Your Personal Information

The personal data we collect may be used for the following purposes;

• Verify your identity to complete a purchase or provide additional services.
• Respond to any requests or queries and provide technical support .
• Provide additional information about ClipDown software products such as new products, promotional giveaways, after-sales service and software updates. You can opt out of these promotional messages at any time.

How We Save and Protect Your Personal Information

ClipDown takes your privacy very seriously. We therefore take all the necessary measures to ensure that your personal data will not be compromised. We employ the appropriate technical, physical and management protection measures aimed at protecting your data from unauthorized access, modification, disclosure, damage or loss. We will never share your personal information unless it is strictly necessary to the fulfilment of our obligations to you. We will never sell your personal information under any circumstances.

Disclosing Your Personal Information

It may become necessary for us to provide certain personal data to third-party credit card processing services to fulfil your order and deliver the product.

We use MyCommerce, Share-it and other third-party credit card processing services. These services will encrypt the customer’s personal information before sending it to us to prevent the data falling into malicious hands. Some of the data that may be encrypted in the manner include; name, address, credit card number, credit card expiration date and others. Your credit card information will only be used for online transaction. 

MyCommerce

ClipDown uses the self-service SaaS platform developed by MyCommerce to ensure any purchases you make on our website is fast and secure. They have been offering these services for more than 25 years. You can read their Privacy Policy here to find out how they protect your personal data.

Share-it

Share-it is another solution that allows us to provide our products in a quick and systematic manner. They also have a Privacy Policy that dictates how they use and safeguard your personal data.

About Cookies

A cookie is a small text file that a website, such as ClipDown may store on your computer. They serve as an identification card that may record different types of information including passwords, references and purchases. Cookies also serve to notify the web-page server that you have revisited the site. They can also be very useful in helping us determine the types of actions you take while on our website or how many times a visitor views a certain webpage. Cookies are unique and can only be read by te server that assigns them, making them safe from viruses or malicious code.

We use cookies to help us determine user behavior. They let us know the web pages on our website that get the greatest number of visits, thereby helping us optimize the website for effective advertising and web searches. If you don’t want to be subject to these cookies, you can change your browser settings to prevent cookies every time you visit our website.

Updates

ClipDown reserves the right to change or update this Privacy Policy at any time. We will however communicate any changes made to this Privacy Policy through a notice on our website or other appropriate communication channels.

If you have any questions about the content of this policy, contact us at support@clipdown.org.